Privacy Statement
LEGAL RECOVERY BV, with company number BE.0649.838.335, and registered office at 1060 Sint-Gillis, Vanderschrickstraat 46, considers the privacy and protection of your data to be of the utmost importance.
LEGAL RECOVERY BV processes personal data when carrying out its business activities, moreover, the business activities cannot be carried out if no personal data are available
All data that we receive directly from you, or that we lawfully obtain from third parties or public databases during processing, are protected and stored with the utmost care
To reassure you that you can entrust us with your personal data and that they are in good hands with us, we would like to set out clearly here the treatment of your data
We follow the provisions in the Belgian Privacy Act 1992, as well as the provisions in the codes of conduct for bailiffs and the provisions contained in the AVG - General Data Protection Regulation (GDPR) (25-05-2018)
What data, and to whom, do we transfer it?
What data do we process?
LEGAL RECOVERY BV only processes data that is relevant and necessary to carry out our legal duties and activities. Our legal duties can be found in, the Judicial Code, and more specifically in the article 519 and is listed as follows
Tasks required by law
1° preparing and serving all writs and the enforcement of judicial decisions, as well as deeds or titles in enforceable form;[2 1°a. the recovery of undisputed monetary debts in accordance with Chapter Iquinquies of the First Title of Part Five;]2° to make findings, at the request of magistrates and at the request of individuals, with regard to purely material facts, without giving any opinion as to the causes and consequences in fact or in law that might result therefrom, as well as the findings that are part of the legal performance of their duties; these findings are authentic as regards the material facts and data that the judicial officer can sense; 3° the drawing up of protests against a bill of exchange, promissory note and bank cheque
 4° the judicial public auction of movable property and vessels in the context of enforcement; 5° the judicial sale of movable property amicably, pursuant to Article 1526bis; 6° voluntary public auctions of movable property, which monopoly they share with notaries
 7° taking cognisance of notices of opposition, injunction, attachment, delegation, transfer, collective debt settlement and protest, which monopoly they share with the persons mentioned in Article 1391, § 1; 8° filing, striking out and amending notices of opposition, injunction, attachment, delegation, transfer, collective debt settlement and protest in the assignments entrusted to them or in which they were appointed.
Additional duties
1° raise at the registry the issues, copies and excerpts of all procedural documents and file the petitions which they may sign by virtue of the law, as well as deposit at the registry all other petitions; 2° sign for conformity copies and translations of documents in their possession; 3° draw up excerpts of all acts of their office
 4° act as sequestrator; 5° ensure the amicable collection of debts; 6° act as pledgee; 7° act as corporate mediator or court mandator within the framework of the Act of 31 January 2009 on the continuity of enterprises; 8° exercise the judicial mandate of provisional administrator
 9° make estimates of furniture and movable property and provide assistance to bankruptcy trustees with regard to inventory and realisation of bankruptcy assets; 10° act as an amicable debt mediator and as a debt mediator in the context of collective debt settlement; 11° act as a mediator in family matters and as a mediator in the context of alternative dispute resolution
 12° acting as a receiver over unmanaged estates; 13° providing legal advice regarding the rights, obligations and charges arising from legal acts in which bailiffs are involved; 14° carrying out solvency examinations, drawing up and delivering asset reports; 15° issuing tax certificates relating to bad debts; 16° supervising authorised lotteries and competitions.
For each of the above tasks, we process the following data.
You are client - natural person
Name, address, place of residence, gender, e-mail addresses, telephone and mobile phone numbers, financial data
You are a requestor - natural person
Name, address, profession, place of residence, gender, e-mail addresses, telephone and mobile phone numbers, financial data, content of judgments and convictions
You are supplier - processor - employee - natural person
Name, address, profession, place of residence, communication data, financial data
You are customer/defendant natural person
Name, address, place of residence, gender, marital status, e-mail addresses, telephone and mobile phone numbers, data concerning income, assets, debts or data concerning the financial situation, content of judgments and convictions
In addition, we automatically collect information made available by the browser when visiting the website (IP address, browser, etc.).
Data processing purpose
You are client - natural person
Fulfilling our legal duties as listed above
Fulfilling our duty to inform and pass on information as stipulated by law and ethics
Providing appropriate communication to ensure the smooth follow-up of the case
You are an applicant - natural person
Fulfilling our legal duties as listed above
Fulfilling our duty to inform and forward as stipulated by law and ethics
Providing appropriate communication to ensure the smooth follow-up of the dossier
You are supplier - processor - employee - natural person
The purpose of the processing is correct and normal business operations, whereby assignments can be outsourced and invoices paid
You are a customer/defendant natural person
The main purpose of processing your data is to fulfil our legal duties as listed above.
As far as your contact details are concerned, the purpose is to be able to help and contact you better in order to obtain an amicable settlement and to negotiate and also to prevent social engineering and to check that we are contacted by the right people via e-mail or telephone.
How do we obtain our data?
We can obtain data from several sources and on several bases
The data subject ( yourself ) ( you give us your contact details, additional information etc...))
If you are an applicant : because of your lawyer, who is also the data controller
Judicial authorities ( judgments are entrusted to us)
Authentic sources
National register: within the framework of our legal and complementary activities
Crossroads Bank for Enterprises: this is an open database accessible to everyone
Central register of notices of seizure: within the framework of our legal activities and complementary activities (notably prior summons to avoid useless costs)
Vehicle registration service : within the framework of our legal activities and after judgement.
Crossroads Bank of Social Security ( where you work, or where your benefits come from ): within the framework of our legal activities and after judgement
Property register: this is a public database
Land register : in the framework of a legal activity
Mortgages : this is a public register
Registration offices : this is a public register
Bailiff's own observations : the bailiff goes and sees on the spot
Data from telephone conversations by you with us ( telephone transcripts)
Data from digital communications with our office
If you have additional questions about how we obtained specific data from you, please contact info@legalrecovery.be .
​
Exchange of data with third parties
Processing by other responsible parties
LEGAL RECOVERY BV only transfers your data to third parties where there is a legal basis allowing us to exchange your data. An agreement is concluded with each of the exchanged parties - if necessary - so that LEGAL RECOVERY BV can be sure that your data is safe
Processing by a third party
For the processing of your personal data, LEGAL RECOVERY BV may use processors. Agreements with these processors are recorded in a processor agreement in accordance with the AVG. The data may only be used for the specific purpose described in these agreements.
Your rights
Because LEGAL RECOVERY BV processes personal data about you, as a data subject you also have rights that you can exercise regarding your personal data (AVG CHAPTER III - Rights of the data subject). Below you will find which rights you have within the framework of the protection of your personal data and how you can exercise these rights with LEGAL RECOVERY BV.
Right of inspection
You have the right to inspect the data we have obtained and collected from you.
You can exercise this right at any time
Right of rectification
You have the right to have your data 'corrected'. Naturally, this right only applies to data we have not obtained from public (and authentic) sources. Should you wish to do so, we must refer you to the administrators of the respective databases.
Right to data erasure
You have the right to erase your data if the retention period has expired.
All data will be deleted by us anyway within six months of the end of our professional liability, in particular the statutory retention period.
Right to object to processing
The law provides for a right to object to the processing of your data. Insofar as we would process the data outside the scope of our legal obligations, you may object to this.
Right to portability
If we need to transfer the data you have provided to a third party, we will comply with the right of portability.
You may exercise these rights at any time as follows :
At our counter at 1861 MEISE (Wolvertem), Stationsstraat 67 ( every working day between 9 am and 12 pm)
When you come to our counter, we will read your E-ID and, on the basis of it, we will answer your question within 4 weeks and take the necessary follow-up.
Digital way
Via the e-mail address info@legalrecovery.be we undertake to answer all your questions as soon as possible and at the latest within two weeks.
As far as a request for inspection is concerned, we will assess it via e-mail, but the documents will only be issued, modified, restricted or deleted after reading the E-Id at the office.
We are working hard to set up a watertight digital procedure.
By letter
A request may be sent by ordinary or registered mail to
LEGAL RECOVERY BV
Stationsstraat 75/1
1861 MEISE (Wolvertem)
We will process your letter and undertake to deal with your request within two weeks at the latest.
As far as a request for inspection is concerned, we will assess it via e-mail, delivery of the documents, modification, restriction or erasure will only take place after reading in E-Id at the office
Telephone
No applications are processed by telephone
Our obligations
Controller of the processing
LEGAL RECOVERY BV is the data controller. The details of the person responsible for processing are as follows
LEGAL RECOVERY BV
BE.0649.838.335
Rue Vanderschrick 46
1060 Saint-Gilles
Tel 02/669.91.20
Mail info@legalrecovery.be
Risk mitigation
As the protection of your privacy and your personal data is taken particularly seriously by LEGAL RECOVERY BV, a thorough analysis has been carried out (through recognised procedures) before the start of processing to minimise the potential risk of loss, theft or error.
Secrecy and confidentiality
LEGAL RECOVERY BV and its employees are subject to a duty of confidentiality and without your express consent, or legal basis, your data will not be disclosed to other organisations family members or acquaintances not involved.
Storage of your data
Your data are kept with great care by LEGAL RECOVERY BV and we comply with the statutory retention periods. This applies to both your personal data and file data (telephone transcripts, e-mails, administrative documents and official acts). Data that is no longer necessary for IN TE VULLEN's processing activities is also deleted.
Data breach
Since the entry into force of the AVG on 25 May 2018, the data breach notification obligation applies. LEGAL RECOVERY BV takes the appropriate and technical and organisational measures, commensurate with the potential risk, to protect your personal data. We always strive to reduce this risk as much as possible.
If a serious event concerning your personal data should nevertheless occur (a data breach), we will notify the Data Protection Autahority (GBA) immediately and at the latest within 72 hours. If it appears that a data breach could have negative consequences for your privacy, we will also notify you.
Do you have any questions?
If you have any questions or comments, you can always address them to our office at 1861 MEISE (Wolvertem) Stationsstraat 75/1 or by sending an e-mail to: info@legalrecovery.be . Your question will also be transmitted to our Data Protection Officer (DPO).
Our full details are the following
LEGAL RECOVERY BV
BE.0649.838.335
Rue Vanderschrick 46
1060 Saint-Gilles